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Privacy Statement

Last updated : 08-04-2025

 

Privacy Statement

 

We take our users' privacy very seriously. This Privacy Statement ("Statement") will help you understand how we collect and use the personal information of those who visit and/or purchase products from our online store, and what we will and will not do with the information we collect. Our Statement has been designed and created to assure those affiliated with Thals Rico Volmar and/or TRV dynamic of our commitment and fulfilment of our obligation to not only meet, but to achieve, most existing privacy standards.

We reserve the right to make changes to this Statement at any time. If you want to be up to date with the latest changes, we advise you to check this page frequently. If at any time we decide to use the personally identifiable information on file, in a manner materially different from that which was stated when the information was first collected, the user·s must be promptly notified by email. At that time, users will have the option to allow or not allow their information to be used in this separate way.

This Statement applies only to our online store and governs all data collection and use by us. By using our online store page and its components as a website in its own right, you consent to the data collection procedures set out in this Statement.

Our Statement will inform you of the following:

  1. What personally identifiable information is collected from you through our online store;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the information collected and with whom it may be shared;
  4. What choices are available to you regarding the use of your data;
  5. And the security procedures in place against the misuse of your information.

Information We Collect

It is always your responsibility to disclose personally identifiable information to us, although if you choose not to do so, you will not be able to purchase from our online store and, therefore, we will not be able to provide you with desired products. In our online store, we collect various types of information, such as:

  • Information provided voluntarily, which may include your name, address, email address, billing and/or credit card information, etc., that may be used when you purchase products and/or to provide Client Services;
  • Information collected automatically, when visiting our online store, which may include cookies, third-party tracking technologies, and server logs.

In addition, we may have the opportunity to collect anonymous, non-personal demographic information, such as gender, household income, as well as the type of browser you are using, IP address, or type of operating system, which will help us provide and maintain a superior service.

Why We Collect Information and For How Long

We collect your data for several reasons:

  • To better understand your needs and provide you with the product·s requested;
  • To satisfy our legitimate interest in improving our services and products;
  • To send you promotional emails containing information that we think you may like where we have your consent to do so;
  • To contact you in order to respond to surveys or participate in other types of market research, where we have your consent to do so;
  • To personalize our online store and our site in general based on your online behavior and preferences.

The data we collect from you will not be kept for longer than necessary.  The length of time we retain this information will be determined based on the following criteria: how long your personal information remains relevant;  the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; the limitation periods within which claims could be made; any retention periods prescribed by law or recommended by regulatory authorities, professional bodies or associations;  the type of contract we have with you, the existence of your consent, and our legitimate interest in retaining that information as set out in this Statement.

Use of Collected Information

We do not sell, we do not rent or will not currently or in the future sell any of our client lists and/or names to third parties.

We may collect and use personal information to assist in the operation of our online store and to ensure delivery of the products you need and request. At the time, we may find it necessary to use personally identifiable information as a means of keeping you informed of other possible products that may be made available to you in our online store.

We may also be in contact with you to respond to surveys and/or research questionnaires related to your opinion of potential current or future services that may be offered.

We may find it beneficial for all of our clients to share specific data with our trusted partners for the purpose of performing statistical analysis, providing you with emails and/or postal mail, providing support, and/or arranging deliveries. Those third parties are strictly prohibited from using your personal information, other than to provide the products and services relating thereto that you have requested, and as such, they are necessary, in accordance with this agreement, to maintain the strictest confidentiality with respect to all of your information.

We use various third-party social media features, including but not limited to TikTok, LinkedIn, YouTube, etc., and other interactive programs. These can collect your IP address and require cookies to function properly. These services are governed by the providers' privacy policy and are not under our control.

Disclosure of Information

We may not use or disclose the information you have provided except under the following circumstances:

  • If it is necessary to supply the products you have ordered;
  • In other ways described in this Statement or to which you have otherwise consented;
  • In the aggregate with other information in such a way that your identity cannot be reasonably determined;
  • As required by law, or in response to a subpoena or search warrant;
  • External auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Sale;
  • As necessary to maintain, safeguard and preserve all rights and property of Thals Rico Volmar and/or TRV dynamic.

Non-Commercial Purposes

We greatly respect your privacy. We maintain and reserve the right to contact you as necessary for non-commercial purposes (such as bug alerts, security breaches, account problems and/or changes in products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a review.

Children Under 13 Years of Age

Thals Rico Volmar's Website is not intended for, and does not knowingly collect, any personally identifiable information from children under the age of thirteen (13).  If it is determined that such information was inadvertently collected from a person under the age of thirteen (13), we will immediately take the necessary steps to ensure that such information is deleted from our system's database, or alternatively, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain permission from a parent or guardian to use Thals Rico Volmar's online store.

Unsubscribe or Opt Out

All users of and visitors to our website have the option to opt out of receiving communications from us by e-mail or newsletter. To discontinue or unsubscribe from our site, please send an e-mail indicating that you wish to unsubscribe from contact@trv.website or at least you can do so on your own by clicking on the unsubscribe link at the bottom of the newsletter in question.

Links to Other Websites.

Our Internet site contains links to affiliated Internet sites and other Internet sites. We do not claim or accept responsibility for the privacy policies, practices, and/or procedures of other Internet sites.  Therefore, we encourage all users and visitors to be aware when they leave our site or online store, to read the privacy statements of each and every Internet site that collects personally identifiable information.  This Privacy Statement agreement applies solely and solely to information collected by our online store.

Rights of Data Subjects from the EU and Other Jurisdictions

Individuals in the European Economic Area (EEA) and other jurisdictions have certain legal rights, subject to applicable exceptions and limitations, to obtain confirmation that we hold certain information about them, to access that information, and to have it corrected or deleted in appropriate circumstances.

You may have the right to object to our processing of your information, restrict our processing of your information, and withdraw any consent you have provided. To exercise these rights, please contact us at contact@trv.website.

California Privacy Rights

Under the California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights and Enforcement Act ("CPRA"), and other California privacy laws, California residents have certain rights in relation to the collection, use, and sharing of their personal information.

For example, if you are a California resident, you have the right to request to know what personal information we have collected about you and to access that information. You also have the right to request deletion of your personal information, although exceptions under the law may allow us to retain and use certain personal information notwithstanding your deletion request. To exercise these rights, please contact us at contact@trv.website.

Other States Privacy Rights

As California, other States residents may have certain rights in relation to the collection, use, and sharing of their personal information. If you are a resident of Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and others, you may have the right to request deletion of your personal information, although exceptions under the law may allow us to retain and use certain personal information notwithstanding your deletion request. To exercising your rights about your personal information, please contact us at contact@trv.website with the nature of your request to exercise those rights.

 

Security

We take precautions to protect your information. When you submit sensitive information to us through the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure manner. You can check this by looking for a lock icon in the address bar and looking for "https" at the beginning of the web page address.

While we use encryption to protect sensitive information transmitted online, we protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or client service) have access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. Every effort is made to prevent any loss, misuse, unauthorized access, disclosure or modification of the personal data of the user·s.

We also use Secure Socket Layer (SSL) for authentication and privacy to build trust with Internet and website users by providing simple and secure access and communication of personal information. However, we cannot and do not guarantee that these measures will prevent any unauthorized attempts to access, use, or disclose your information, because despite our efforts, no Internet transmission and/or other electronic transmission can be completely secure, and you should take this into account when submitting personal or confidential information about yourself or others on Internet or elsewhere.

Acceptance of Terms

By using our online store, you agree to the terms and conditions stipulated in the Privacy Statement agreement. If you do not agree with our terms and conditions, you must refrain from continuing to use our online store. In addition, your continued use of our online store site following the posting of any updates or changes to the terms and conditions means that you accept those changes.

How to Contact us

If you have any questions or concerns about the Privacy Statement agreement related to our webshop, please feel free to contact us at contact@trv.website.